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Personal Information :

We understand that making purchases online involves a great deal of trust on your part; we take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personally identifiable information such as name, address, phone number, or e - mail address so our Web site and many other clearly identified Web site respect your privacy and value your trust in us.

We will do everything to maintain your confidence so that you can enthusiastically use our services and recommend us to friends and family. We do not disclose a visitor's name, address, credit card number or other personally identifying information.

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Information collected about you :

We only collect and store the names, addresses and other personally identifying information of visitors who make on - line reservations along with you voluntarily provide to us. This information is saved in a secure off-line environment. It is only used to process reservations and inform visitors of additional services, special offers, and to build features that will make the service easier and more personalized to use.

At the customer's request, we will not send the customer any information or offers unrelated to the customer's specific transaction and for contacting eThaiHotel Up to Top .com, we collect your information such as your full name, e - mail address and contact number whenever you submit a question or suggestion, logging on to eThaiHotel Up to Top .com, or accessing your account.

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Other Information :

You may decide to share other information with us about yourself (for example, demographic information like your age and gender) and your travel preferences and experiences (for example, seat selection, participation in airline/hotel/car - rental loyalty or awards programs and applicable membership numbers, meal requests and ticketing obtions). If you share Other Information with us, we will use it to automatically record your travel perferences in reservations you make, tailor your experience at our site to your interests and make more appropriate travel recommendation to you.

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Traveler Profile :

We combine your Personal Information and Other Information you voluntarily share with us in what we call your "Traveler Profile". We also add your session data to your Traveler Profile. We may also collect information about you from outside sources and add it to your Traveler Profile. We collect and use all of the information in your Traveler Profile to improve the quality of our service to you and your experience with us. For example, we may use the combination of information in your Traveler Profile to personalize the service we provide to you, communicate with you about changes to your travel plans, service updates as well as new features or outages on our site and allocate the resources of our systems so that your experience with our site is as efficient as possible.

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Cookies :

We may place a "cookie" on your personal computer. A cookie is a small computer file that our computer sends to your computer and that your computer sends back to us each time you make a request from our site. Cookie help us recognize you when you visit our site again. We use cookies on our site to collect session data for several purposes to personalize and improve your individual viewing experiences on our site. For example, we use cookies to keep track of your use of our site, gather data to improve the content of our site, provide information that may be of interest to you and improve the security of your experience with us. Most Internet browsers automatically accept cookies.

However, you can instruct your browser, by editing its options, to stop accepting cookies or prompt you before accepting a cookie from the sites you visit. If you decide not to accept our cookies, you will still be able to access those parts of our site that are available to the general public, but you will not be able to view some information on our site, use some features designed to enhance your experience at our site or access many of the services offered at our site.

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Booking Conditions :

It is easy to make an online reservation via our website. You first choose a hotel form all informations we provide and click Booking on line! You will find a booking form. Just complete it and click send . We will reply in your all request within 24 hours!

We cooperate with out - partner so any processes to make an online booking the room through any hotels in our website are arranged by them. In addition, we provide some hotels where you can reserve instant booking.

If your plans change and you need to cancel your reservations, please contact us as early as possible so that we can proceed with the changes accordingly. For more information on booking conditions, please click on our Booking Guide section.

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